ifit loopifit

IFit Keeps Rebooting (Loop) on Treadmill

This morning I had discovered my Nordiatrack x11i Incline Trainer iFit application keeps rebooting and going in loops.

If you are also experiencing this, it’s likely that the iFit application attempted to download and install it’s latest patch updates and has problems doing so. The treadmill iFit program will not stop and keep rebooting.

There are three things that could be done to quickly address this before reaching out to customer service, which they are likely to charge a fee to resolve.

Note: I was successful when applying these steps to the Nordiatrack x11i Incline Trainer Treadmill. This may or may not work with other treadmills, since it’s related to the iFit app and not the treadmill, this fix should work regardless as long as the the treadmill is running the ifit app.

First try the Power Off/Power On Method on the Machine You’re Using (Treadmill etc.,)

Power Off/Power On

  1. Power off your treadmill
  2. Unplug the power cord and wait a few seconds
  3. Make sure the safety key is in
  4. Plug the power cord back into the outlet
  5. Power back on the treadmill
  6. Wait to see if the IFit Application stops looping or restarting.

iFit Application Still Restarting-Rebooting

You can try to clear the iFit Application Cache

  1. Once the gear icon appears on the screen, immediately tap on it to get to the menu screen
  2. Next select Applications

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3. Make sure the “Unknown sources” checkbox is marked and choose Manage applications.

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4. Select the iFit app (not keyboard), as shown below.

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5. On the next screen, you can slect Clear Cache 

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6. The update will start if there are any updates pending. Otherwise, the iFit application will start up after you exit the menu as normal.

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7. Or if your iFit is being updated, and and the iFit app on the treadmill will no longere reboot and load as expected.

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The last resort if all fails, is to reinstall iFit Application

Repeat from step 5, and uninstall the app by following the menu screen (clear cache).

Then locate the world icon to access the Internet browser. Then enter ifit.io/2188a, then tap GO to start the download.

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Next, from the top of the screen to open the Android notification window by swiping down.  When the download is complete, tap on the latest.apk.

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The app should restart and clean out any old files and also update which can take a few minutes.

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Customer Service

If none of the steps above work, it’s likely something more serious and you may need to speak to the iFit customer service. 

If you have other comments or suggestions, please feel free to share them below!

Thanks for stopping by and hope this helps!

Other iFit Treadmills that might interests you

35 thoughts on “IFit Keeps Rebooting (Loop) on Treadmill”

  1. will the nordictrack commercial 1750 work as a basic treadmill without the ifit part? supposedly, the treadmill itself is pretty good. someone has a used one for sale; I wonder if they re having fits with the ifit?

    Reply
  2. Our Nordictrack Commercial 1750 would go into an infinite loading after connecting to Wifi. Rise Broadband was unable to configure their router to not block certain ports and or firewalls to allow the treadmill to connect. We bought a router from Walmart, a Linksys AC1750 MU-MIMO Gigabit router. After a short call to Rise for them authenicate the router, the treadmill was able to connect without any special configuration

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  3. Thanks. I had a “secure connection” issue which would not allow the download to happen but I had used an earlier patch URL. The patch URL: ifit.io/2188a allowed the download of the Ifit software to happen.

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  4. It worked perfectly !!!! I have a NordiTrack C990 treadmill and it was stuck in a loop after updating the software. After completing step 7 from above, it finished updating and went back working again. Thanks so much for the help !!!

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  5. Thanks for the problem solving on this. Mine was on this update cycle that would not stop. I only had a few seconds to do each step before it rebooted. But I got it done. Thanks again

    Reply
  6. I also get the error: “process. ifit android.media has stopped and issue of sd card not available (grayed out). How can I fix this?

    Reply
      • Same issue here. Followed all of the recommended steps for stopping the loop…made sure it was http and not secure but then, issues with the SD card. Opened it up per instructions to take SD card out and re-enter but the SD card slot is empty. Stuck at this point, we literally can’t use a treadmill because of an SD card error – was tech better in 1980?

        Reply
  7. I can’t believe this junky app is out there ruining everyone’s treadmills! It’s actually causing my touch screen to not respond so I can’t even apply this fix which I’m sure would work…

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  8. We have followed the steps above but when we entered ifit.io/2188a, we get a message that says “An SD card is required to download….”

    We haven’t touched anything inside the console-
    Is there way to bypass this message or have the machine recognize the SD card?

    Reply
    • I have the same issue. Nothing seems to work, all because of an SD card? I hate Nordictrack from the depths of my soul.

      Reply
  9. I have the fs7i with the same problem ,I try to download and the message error is “Data Connetion Problem”
    Can I find the software and download in the console through the USB port?

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  10. Fixed it. Thank you. Had to go all the way to reinstalling and the iFit is back operational. As on 3/26/20, the ifit.io/2188a URL is operational.

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  11. When trying to get the download, I receive an error message A secure connection could not be established, yet I am able to search the web. Help

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    • Have you tried the patch URL : ifit.io/2188a? I had the same problem but I used the patch and it finally allowed the download to happen.

      Reply
  12. I have a norditrack commercial 2450, the Bluetooth module appears ghosted out and not selectable. I tried to factory reset, reinstalling the software and noticed the the the widgets did not come back up nor is the Bluetooth option Selectable. And ideas?

    Reply
  13. Great post! It helped me to solve this exact issue! Now, I have a question for you guys – I’m not particularly impressed with the iFit app and the value (cost for what it provides). Are there any other alternative apps we can load onto x11i to maximize its potential? Thanks again for your help!

    Radek

    Reply
  14. Thank you! Thank you! Thank you!

    I’ve looked everywhere for help and this solved my problems. This address, ifit.io/2188a, is what saved me!

    Reply
  15. I have done this process before (back in October) and it worked great. Now it appears another software update came along (I should have turned off automatic updates) and created my “font” problem I had again and now I try to recover using the same procedure and I too am getting stuck at the “downloading new application” and it stays at 0%. I’m seeing other problems with the android OS where I keep getting the error: “process.android.media has stopped…” – I have cleared a lot of the cache’s but I cannot re-download the recovery application any longer. It is still on my treadmill from the last time so I just ran it again but I have a feeling it’s having some error in trying to download and I just can’t see it… Any hints?

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  16. I have the same problem as Erica. I am able to download the new application, I start the upgrade and is gets stuck at “downloading new application”. Stays at 0%, I’ve even left it for several hours.

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  17. I get through the whole recovery process and download the new application and it will not progress. Just stays at 0% forever. I confirmed I am connected to WiFi. I can’t find any info on this issue and how to resolve. Help!?

    Reply
  18. Thank you sooo much for helping me reset everything on my looping treadmill screen. (Was that a November software update error?) After an hour’s worth of frustration (i.e., finding The Nordic Track site to be useless and inadvertently employing obsolete information from old videos that look current and fuming about incomplete directions) I followed your clear, concise, step-by-step instructions and solved the problem in about 10 minutes (the download took 5). You made my day!!!

    Reply
  19. i have a Fs7i free strider, am stuck on the ifit blue screen tried reinstalling ifit through the net but every time i tried accessing their site it stopped the connection saying “data connectivity problem” “a secure connection could not be established” although i can access google home page and all the other sites. how ever i have opened the console and tried installing the apk through the microsd card but nothing happens, it starts with a initial message saying performing factory install for ELNT71313 (SOFTWARE PART NUMBER 356432) but then returns to the ifit blue screen. I live in india, where there is no service support of nordic. kindly help.

    Reply
  20. Hi, I download many times. Turned the machine off and on.
    My thread mill will have a 100% download complete but the application assets update window not show and will not load. It’ll just go back to the light blue screen.

    Reply

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